This Privacy Statement describes how your personal information is collected, used, and shared when you visit or make a purchase from www.themarketladder.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Order Information

Additionally when you sign up for the free trial, or make a membership purchase, or fill out a contact page, we collect your name and email address. (We do not collect and maintain any other personal information.) We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect to fulfill orders placed through the Site, and maintain membership status/privileges to the Members Only Areas. Additionally, we may use this Order Information to communicate with you, and screen our orders for potential risk or fraud.

Credit card payments are made through Stripe, Google Pay, and/or Link, and all personal details are held through these payment providers. Please contact these payment providers to view their Privacy Policies.  Please be advised that we are not responsible or liable to you in the event that Stripe or Link or Google Pay, as the payment provider, fails to follow its own stated Privacy Policy or comply with applicable law, rule or regulation with respect to its handling of your personal billing details. YOU HEREBY FOREVER WAIVE AND RELEASE US FROM ANY CLAIMS FOR SUCH LIABILITY, KNOWN OR UNKOWN, AND WHETHER PRESENTLY EXISTING OR IN THE FUTURE ARISING. The foregoing release extends to all claims whether or not claimed or suspected and constitutes a waiver of each and all the provisions of the California Civil Code, Section 1542 (and any similar state or federal law) which reads as follows:

A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE,WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

NOTICE TO CALIFORNIA RESIDENTS — YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have the right, pursuant to Section 1798.83 of the California Civil Code, to receive once a year, free of charge: (1) information identifying each third party company to whom we may have disclosed, within the past year, personal information pertaining to you for that company’s direct marketing purposes; and (2) a description of the categories of personal information disclosed to that third party company in the immediately preceding calendar year. If you are a California resident and would like to make this request, please contact us by e-mail at info@themarketladder.com In addition, please refer to the section of this Privacy Statement entitled “SHARING YOUR PERSONAL INFORMATION.”

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@themarketladder.com or by mail using the details provided below:

The Market Ladder, LLC
2920 Forestville Road

Ste 100 PMB 1258

Raleigh, NC 27616

Revised as of 3/26/2023